Permanent brow loss and bad scarring at Namu

[ifterms]

People have been asking my partner's scars and brow lift pictures through pm as they don't have access to Kakao groups, I will upload them here.

Below is what my partner's natural brows looked like before the surgery.


This is the symmetry standard of Dr Kirk's work that Claire and himself considered successful and well corrected. Be prepared of permanently losing half of your natural brows if you consider this procedure with Dr Kirk.


A close up of Dr Kirk's stitch work for anyone who is considering incision procedure with Dr Kirk. Judge for yourself if these scars are obvious or not. Keep in mind that my partner brought up her concern of scarring issue multiple times during the consultation. And very interestingly, none of their past patients' after photos had these big long scars.

 

[mazikeen]

ifterms said: ↑

People have been asking my partner's scars and brow lift pictures through pm as they don't have access to Kakao groups, I will upload them here.

Below is what my partner's natural brows looked like before the surgery.
View attachment 4332982

This is the symmetry standard of Dr Kirk's work that Claire and himself considered successful and well corrected. Be prepared of permanently losing half of your natural brows if you consider this procedure with Dr Kirk.
View attachment 4332983

A close up of Dr Kirk's stitch work for anyone who is considering incision procedure with Dr Kirk. Judge for yourself if these scars are obvious or not. Keep in mind that my partner brought up her concern of scarring issue multiple times during the consultation. And very interestingly, none of their past patients' after photos had these big long scars.
View attachment 4332984

Click to expand...

Unbelievable! - he butchered her brows. May I ask why he suggested the sub brow lift? In the before pic her lids are not droopy, all she needed was fat graft to freshen up and give a more youthful look & an endoscopic brow lift for the forehead if that was a concern. Also why are the scars on top of her brows? She can try applying a thin layer of silicone gel on the scars to decrease the redness & thin silicone strips to flatten the scar. Most of these clinics photoshop their results. I went for a consult at a clinic which had fantastic face lift before & after pics online - no scars in sight & natural looking results. I was shocked when I saw some of their patients IRL. Visible scars everywhere & on some patients the skin was still sagging even after a full face lift. Like how is that even possible?

 

[chinnie]

I have never even seen this approach before. For brow lift the brow should not be incised. It should be done endoscopically or with a forehead lift. (forehead lifts can leave scars along the hairline, however.

This approach is not standard procedure. I don't know if you could go to the Korean medical board to file a complaint but this method should not have even been suggested to you.

 

[bonabona]

I lost my words.. It looks a lot worse than I imagined.. It is so confusing because before your review many people talked good things about Namu. I truly wish your partner get through this well..

 

[cindycandy]

I am truly sorry what happened to your partner. I guess you live in a place without a lot of scams, fake friendly direct sales or doggy medical practices. I hope your partner has been mentally recovered from the bad experience, and no longer blame herself for trusting the wrong people. Your partner is not at fault; the dishonest consultant and incompetent doctor are.

Once I got robbed by a kid, who gained my trust chatting with me and then snatch and run with my iPad. The cop who responded stopped me the second I started with the "Can't believe I am an idiot" and said "No, the guy had a plan to rob you, he carried it out, you made a judgement call about him and you were wrong. It happens to everyone but you have to keep making judgements about people, most of who aren't trying to rob you". He really made me feel better about the crime.

And remember: this is their job, they do this, and think about how to do this, all day long. It's not your job to evaluate sketchy recommendations, it's something you'll be called upon to do just a few times in your life. So it's no surprise, and should cause you no self-blame, that you as an amateur was outfoxed by professionals. Anyone can fall for a scam. Accept that you had a bad experience and understanding how the scam is done. Firstly, you won’t be lied or tricked in this way again because you know what to look out for, and secondly you can be a valuable asset to society by helping other.

 

[poppypot]

ifterms said: ↑

My partner went to Namu for plastic surgery to look better and younger, I don't know what made Dr Kirk and Claire think that my partner or anyone would be ok with an extra procedure that they recommended with side effects of bad scarring, hair loss, and actual brows got cut off without being informed before the surgery.

Claire commented that my partner didn’t look that bad and considered my partner’s brows were not botched and well corrected by Dr Kirk. Let's put this straight, before the surgery my partner looked way better and younger with her full natural straight brows, now she is left with two uneven arched brows with different thickness, different shapes with different arches sitting at different heights. Dr Kirk argued that my partner’s brows were a bit asymmetrical before the surgery so he cut off more of her actual brow on one side. But the fact is, my partner’s old brows were much more symmetrical in term of thickness and shape. Doctors are supposed to improve symmetry not make it worse. If the variance between expectation and result is 5%, we can call it unsatisfactory. In my partner’s case, the result (30% permanent loss of actual brows with bad scarring and hair loss) and expectation (0% brow loss with non obvious scars) are not at bar, if this is not considered botched, should we go back to Namu and thank them for not cutting off my partner’s entire brows?

I don’t know what everyone’s definition of botched plastic surgery is. Majority patients get plastic surgeries to look better, if someone looks worse after the surgery, has to spend more time putting on more makeups after the surgery, and has to spend more money to fix what previous doctor has done, then that’s indeed a botched surgery. No one would prepare to get functional issues or death when they go for plastic surgery.

Dr Kirk even said he could reverse my partner's direct brow lift by cutting the same incision line if my partner not satisfy with the result after 6 months, but how could that be possible after the actual brow skin has already been cut off and disposed months ago? We have been seeking opinions from other surgeons in Korea after we came back to our own county. None of plastic surgeons would recommend this procedure because of the bad scarring and hair loss issue, they all confirmed that there is no reversal of this surgery. All the surgeons we have contacted were surprised that my partner was recommended and operated with the procedure, as based on her before surgery photo, the procedure was very unnecessary, she wasn’t a good candidate for that procedure to begin with, however, Dr Kirk still operated this procedure on my partner based on Claire's recommendation.

My partner didn’t ask for this procedure, Claire and Dr Kirk talked her into it. That’s not ethical to sell procedures without full disclosure of risks. I am not sure how competent Dr Kirk is in performing this procedure, but according to other surgeons, this is a very outdated procedure rarely performed nowadays. I believe no ethical clinic in Korea would recommend this procedure to my partner based on her before. What Claire told us about all their clients came back for that procedure was basically untrue. Dr Kirk could just say to my partner that she wouldn’t need that procedure when Claire pushed on making sales, but instead he just agreed on a consultant whom doesn't have any medical background.

My partner's trusting in Dr Kirk costed permanent loss of her brows , she has been self blaming and in depression since the surgery, it’s affecting her physical and mental health, it's heartbreaking to see loved one suffer from other people's mistakes. She has to see psychologist on regular basis for counselling and working on her depression issues.

As soon as my partner shared her experience at Namu in the Kakao chat group, Claire offered refund of the brow lift procedure with an agreement stating no party will pursue any extra claims after the refund, she also blamed my partner's review in the chat group damaged their business. The chat group is open discussion for patients sharing their true plastic surgery experience, good or bad as long as it's the truth. Namu has no right to interfere the true information being shared or discussed in open chat groups. If Namu only want positive reviews floating in the the forums and chat groups, then they should provide more ethical and procedure knowledge training to their consultant and doctors to prevent any unnecessary procedures to be operated on their patients. If Claire and Dr Kirk disclosed full risks of this procedure at the time they recommended it to my partner, then my partner wouldn't have it done and the damage to their business that Claire talked about wouldn't have happened.

Soon after my partner signed the refund agreement and sent it back to Claire, Claire put an additional sentence on the refund agreement that my partner just signed, the purpose of this extra sentence they put in was to stop my partner telling people about her experience at Namu. What they did was cut and paste my partner's signature from the document my partner read and signed into a different document with the additional sentence stating my partner will not reveal her surgery at Namu to anyone. My partner was mentally unstable and under great pressure when she had to accept that altered agreement. There are still two years warranty on other procedures she had done at Namu, but no way we would go back to Namu after all the damage they have done to my partner's face.

I am sharing my partner's experience with the hope of someone reading this post could be more cautious putting their trust in doctor or clinic in a foreign country. In developed countries, medical professionals are regulated with very high ethical standard, patients naturally would trust doctor's recommendations and believe the doctor has disclosed full risks with worst case scenarios, however, plastic surgery in Korea is just big business. My partner picked Namu based on glowing reviews floating in the forum and chat groups, and she picked a smaller clinic because she thought if 2-3 doctors opened clinic then it means something to them, they have a reputation and have to be responsible. But unfortunately when those small clinics suddenly started to get ambitious and did things out of scope of expertise and comfort, people who trusted them got botched.

We discovered there were more people got botched than we thought after my partner's surgery, but why we only see glowing reviews most of time? Firstly, people tend to share more of their positive experience with successful results, it is just the human natural. Secondly, people who got botched generally would fall into self blame and feel shamed about their failed surgery while going through a mental depression with much painful recovery. Finally, the clinics that botched their patients would offer either revisions or refund of procedure to keep their patients' mouth shut.

I hope something could be done to prevent anymore unethical operation on foreigners, full risks should be disclosed to the patients before the surgery when a procedure is recommended, even the slightest chance, surgeon and consultant should inform patient before the surgery, so patient can decide themselves what they want to do with their face, plastic surgeons don't have the right to make decision for unconscious patient during the surgery. But I guess it's not always the case in some Korean clinics.

So if you are planning plastic surgery in Korea, for your safety and your loved ones, I would suggest a few things below.
- please don't put plain trust on doctors just because of the glowing reviews you read
- please don't get convinced into extra procedure just because you are already having surgeries
- please don't rush a decision because of time restraints
- please don't have your guard off just because the consultant seems nice and caring, that's what they do to get your trust first then make sales
- please don't pick a clinic because they offer two year warranty or great aftercare, because if they cut off too much of your bone, skin, fat or muscle, the two year warranty won't get back your bone, skin, fat or muscle that have been removed, and the great aftercare light won't matter if you get botched, plastic surgery need to be done right in the primary

I hope no one has to go through the same psychological pain as my partner. A botched surgery not only destroys you mentally and physically, it also hurts your family and friends who care about you but have to witness your pain. Please keep in mind, revisions are way more complicated and expensive than the primary, and not all botched surgeries could be fixed by revisions.

Click to expand...

Thanks for sharing, Namu was actually in my list of surgeons to pick from,
I do hope your girl can get someone do a successful revision, It's so saddening to hear all these jobs gone wrong.
I too had a bad surgery done in BK thailand at Asia Cosmetics hospitals, I feel a majority of such clinics are just dishonest.
Its really not easy finding a good doctor i guess,
Could I get the kakao chat group details? I would like to join.

 

[Airihappy]

So sorry to hear about your partner. I was also really considering Namu for rhino and fc, but that post op behaviour is just unacceptable.

 

[trishsul]

Im sorry to hear what happened to you. Actually i did a thread lift in namu in september 2018 but now my face looks more uneven and saggy. When i go back to them (which is today) and told claire what happened (even compared the B&A), the doctor and her didnt say anything. They’re confused as well and blame it on aging. But its been only 6 months ++ , and isn’t the point of thread lift to make you look better not age faster? Honestly i really like claire cos it seems she cares but the doctor skills in namu are not good (

 

[sabear44]

It is very hateful how they handle the situation specially Claire’s microblading argue and no sense of caring after the payments.

 

[sabear44]

There were too many good Namu review and comments suddenly. Maybe the real side of the clinic now starts to reveal

 

[gpr]

ifterms said: ↑

People have been asking my partner's scars and brow lift pictures through pm as they don't have access to Kakao groups, I will upload them here.

Below is what my partner's natural brows looked like before the surgery.
View attachment 4332982

This is the symmetry standard of Dr Kirk's work that Claire and himself considered successful and well corrected. Be prepared of permanently losing half of your natural brows if you consider this procedure with Dr Kirk.
View attachment 4332983

A close up of Dr Kirk's stitch work for anyone who is considering incision procedure with Dr Kirk. Judge for yourself if these scars are obvious or not. Keep in mind that my partner brought up her concern of scarring issue multiple times during the consultation. And very interestingly, none of their past patients' after photos had these big long scars.
View attachment 4332984

Click to expand...

I might be considered crazy, but I don't think it's "that" bad. Asymmetry is not that noticeable and your partner had some asymmetry prior to the surgery. I've seen people do sub-brow lift and they typically get a scar under the brow, but is usually well hidden in the brow hair. They do get thinner brows, because they remove some skin but, brow hair would actually grow on top of the scar if it was incised at 45 degree angle to preserve the follicle. I worry that your partner's hair follicles were removed and no hair will grow on top of it. It's probably best for her to get brow embroidery. Thanks for sharing and good luck!

 

[sabear44]

I think the point is that they performed the procedures without patient’s consent and didn’t explain well about the what to expect or possible side effects before to say whether the result is not ‘that’ bad.

 

[gpr]

sabear44 said: ↑

I think the point is that they performed the procedures without patient’s consent and didn’t explain well about the what to expect or possible side effects before to say whether the result is not ‘that’ bad.

Click to expand...

Indeed, that lack of explanation about brow hair loss is both irresponsible and terrible on their part. I believe her scars will heal to a better level with time, but it will have a sheen to it. Perhaps a revision would flatten the scars better, especially on the ends. I hope his partner can return to her positive self soon.

 

[lia_heart]

Did the eyelid surgery go well there? I might still go for a consultation for eyes and nose, but now im scared af.

 

[mieoh]

I think it is very concerning that Dr Kirk performed a direct brow lift, which is usually reserved for older patients with lots of excess skin to hide the scar, on a young patient like your partner. I'm hope she's recovering well from the psychological damage of that surgery, I wish her the very best. Thank you so much for your post, Namu is off my list now.