fierycucumber Posted May 22, 2018 Share Posted May 22, 2018 Had FC + Zygoma with GNG and was a disastrous experience from start to finish. I urge anyone reading this to please stay away from this hospital. I already have consulted with 2 other doctors about my problems as I will require a revision later this year. My initial experience prior to surgery was apprehension and after the first day. I was very close to cancelling and going with my other choice. My reason was everything felt cold, robotic and rushed, but I stupidly pushed this to the back of the mind. After the surgery I had no idea what the result was like because I was so swollen. i started to suspect something wasn't right about week 6-8 maybe. The first problem was the right zygoma was clicking then felt locked and was preventing me from opening my mouth. I put this down to swelling initially. You will get messages from the hospital saying Zygoma cant cause TMJ issues with the joint and to do mouth exercises. Which isnt true - https://www.ncbi.nlm.nih.gov/pubmed/24440030 On the third month I decided to get a scan at a local clinic which revealed the screw is very close to the condyle head ( jaw joint ) and my doctor concerned the bone has slightly fused with the joint causing the stiffness. I still cant open my mouth more than 2 fingers because of this after 4 month no matter how hard I try. My second problem is I made it very specific to them in emails and hundreds of pictures that I wanted to keep the jaw angle below my ear. I sent lots of images like this to make a point. I must have sent over 100 images of women with squarer jaws over email and printed out, because I wanted to make this 100% clear if there was a language issue that they had images to reference, I didn't like the unnatural v-line doll look and I said many times In consultation to Dr Choi that I want to keep most of my jaw angle. So when the swelling went down, I found out they didn't listen at all and just did what they pleased, and removed all of my jaw angle right up to my ear. I was so angry and crying because at that point, I knew I wasn't listened to at all during any point of the rushed consults (5mins each), they didn't ask me any questions to make sure with me. So that is going to require a revision costing me over $10'000 dollars to get a custom angle implant fitted to correct it so I can look like myself again. They were quick to realise they made a huge mistake after looking back on all my images I sent, and offered to refund me just for the jaw reduction, basically a very small amount that made no difference given how much I had already spent. Here is the message below. They would refund me only if I didn't post anything on any forums. It wasn't money because they genuinely cared. It was just money to keep me quiet and protect their own reputation. initially I accepted the refund because I could not work, but after 3 weeks of them pretending they had sent it. I realised I should just tell my story instead and hopefully this becomes more valuable. And when you do finally speak to them about something you know is wrong, you will realise you will feel like you are banging your head against a wall. See conversation below. They will just talk about asymmetry ( which was very mild ) and bumpiness which have nothing to do with what my issues were. They will say "give it time for bone remodelling" whatever that means, and all this other stuff, which will just frustrate you more, because they don't listen. In addition to this, I also still have a lot of tightness in my chin and mentalis muscle which hasn't gone away, but I will reserve judgement on this until 7 months or so. As for the severe functional and aesthetic issues, and then being offered money to keep quiet, I can only say this is one of the most unprofessional, inhuman, uncaring places I have had ever had the experience to go to, and if you want to risk all of the above based on the glossed over promoter stories then thats fair. But do consider when and if things go wrong, what type of Hospital you are dealing with, and the problems you will be let with. You can DM me for more questions and information. I have all emails and scans and everything else. I documented everything to make sure of this. Thanks everyone xxx Link to comment Share on other sites More sharing options...
motty26 Posted May 22, 2018 Share Posted May 22, 2018 Omg. I dunno what to say. Yes ofcourse u are right, once the bone was cut then thats it, it cant grow back. Im so mad that the clinic didnt listen to u. How can they do that? Atleast u are safe though, Im sorry this happens to you. Link to comment Share on other sites More sharing options...
sassyqt Posted May 22, 2018 Share Posted May 22, 2018 Any tightness or numbness should go away after 6 months. It's shocking how GMG tried to bribe you with a partial refund to stay quiet. Do you think a shadow Doctor operated on you? I think v line usually does remove the jaw angle. Maybe just a t-osteotomy should have been done to keep the jaw angle. Thank goodness you're alive like Motty said Link to comment Share on other sites More sharing options...
nochu Posted May 22, 2018 Share Posted May 22, 2018 From the conversation you posted and the mention of breach of contract, it sounds like there may be confidentiality obligations in place or specific dispute resolution terms and conditions in your agreement. If I had a client currently in negotiations like this arbitration, mediation, or a settlement, I would tell them not to talk about the negotiations until it is all settled. I understand it’s hard in the moment, but there are a lot of laws (in the US at least, I’m not sure on Korean law) that pertain to this, and talking about the confidential details in public during this process can hinder a claimant a lot and even render some settlement prizes unenforceable. I hope you and gng can work out a solution. Good luck! Link to comment Share on other sites More sharing options...
caliroll Posted May 22, 2018 Share Posted May 22, 2018 Thank you for sharing this. People will be saved by this post. Link to comment Share on other sites More sharing options...
daysuntilpretty Posted May 22, 2018 Share Posted May 22, 2018 That is horrible. I have no idea what they’re talking about with the bone coming back, but from my experience after mandible angle reduction, my jaw only got smaller and slimmer from the swelling reduction. It is unbelievable... I was convinced, like many of us here, that GNG was amazing through all the many reviews. But since they were exposed to be partially sponsored, it’s coming to clear now what the clinic really is. I’m so sorry this happened to you. If you ever need anyone to talk to we are all here! Link to comment Share on other sites More sharing options...
danbam Posted May 23, 2018 Share Posted May 23, 2018 Wow, I had some thoughts and feelings still lingering about GNG, but this really did it for me. It seems as though everything is unraveling for that company, and now it’s placed on my blacklist. Thank you so much for this, if you want to talk, I’m here! Link to comment Share on other sites More sharing options...
xxzxxi Posted May 23, 2018 Share Posted May 23, 2018 This is so horrible they should have given all your money back Link to comment Share on other sites More sharing options...
fierycucumber Posted May 23, 2018 Author Share Posted May 23, 2018 Thanks Miss Orange. I have contacted a very kind doctor at home called Dr Dunaway who I have had experience with before and is at least very much human and kind, at least compared to the factory like processes in places like GNG Hospital. I was naive and now just have to focus on correcting the issue to get my confidence back before the year is up. But thats of course going to cost another small fortune because of this hospital, and more swelling and pain an downtime and worrying. I am just mad at myself because when I was in the consult, my heart was telling me this place doesn't feel right right at all, just weird looking people pushing me to sign agreements. But I didn't listen and thats my fault. This was the type of responses I had to put up with. Completely inhuman, cold, dismissive responses that just try to convince you your brain is playing tricks on you, when you can clearly see what you asked for and what you got are vastly different. in relation to the "severe asymmetry" they are referring to. For the record if you want to see my scans via DM you will see how "severe" it actually was. In other words not severe at all. Just another fluffed up lie to make it sound like I had some extreme deformity. And my responses to this message above given my frustrations. I think I was reasonable and did my research. Link to comment Share on other sites More sharing options...
gats Posted May 23, 2018 Share Posted May 23, 2018 Thanks for sharing this review, I can only imagine how many other people who've been botched at GNG stay silent because they got paid some pittance which won't even cover half the amount of the future work they'll need to fix GNG botching them. You have possibly saved many others from getting their lives ruined by coming out, thank you. The fact you sent all those pic and printed them out to show him, including examples of what you want and don't want which I always recommend as doctors cannot read minds, it's unconscionable he removed all of your jaw angle. Before surgery, on the wall did you see any pictures or diagrams with guidelines showing him what he was aiming for and how much bone to remove? Or was he just going by memory? Given overbooked Korean doctors operate on so many patients every day, performing the same procedures repeatedly, perhaps everyone just begins to look the same to them. A doctor can fall into a spell of just defaulting to their usual routine like a cook defaulting to their usual recipe when the ingredients are in front of him. As the consultant said, "the standard of beauty is subjective," you got the Korean beauty standard. Your jaw angle is what's requested the most in Korea and that's what Dr. Choi gave you. It's frightening a patient was so clear in their desired result and yet the doctor just did what he wanted. They should change their name from GNG Hospital to GNG Factory. Link to comment Share on other sites More sharing options...
fierycucumber Posted May 23, 2018 Author Share Posted May 23, 2018 Hi Gats. I totally agree, The 'Beauty is subjective" thing really frustrated me because I was so specific. And what do they mean by that? That they are going to give me their beauty ideals and to be happy with that? It just doesn't even make sense. I don't think I could have been more specific If I had tried. I brought about 70+ pictures. From what I have realised in Korea there just seems to be the standard cookie cutter default approach, very quick consultation thats in and out without much thought to what the patient really wants. I wasn't asked not one single question by the doctor (Dr Choi). Not one. It was just me telling him what I specifically wanted. I don't know about you, but If I was a surgeon and I wanted to make sure what my patient wants, I would ask them lots and lots of questions to make sure we are on the same page and then reassure them. This is what I mean by not listening and getting such a horrible dismissive attitude. They don't really tailor things specifically to each face, you just get the same shape no matter who you are. They told me in emails they do, but what GNG do and say and do, are two different things of course as we know from the recent reviews I didn't see anything because I was put to sleep before the doctor was in the room. Link to comment Share on other sites More sharing options...
fierycucumber Posted May 23, 2018 Author Share Posted May 23, 2018 Just to rub it in by the way. Heres what they said with regards to my problem opening my mouth. They said quite incredibly, that I must have miraculously developed a TMJ issue at the same time of my surgery, but the TMJ issue is not related to surgery? Can anyone even make sense of this below? Link to comment Share on other sites More sharing options...
ny707 Posted May 23, 2018 Share Posted May 23, 2018 I am so, so sorry that you’re going through this. I can’t even imagine how you feel/have been feeling for the past months. It amazes me that doctors, who took the oath and are supposed to be in this profession to HELP people, would act this way and deny responsibility. I recently had FC surgery in Seoul and your post is really scaring me... Did the other doctors tell you that they can fix the issue with a revisional surgery (so that you can open your mouth again)? Do you think it was the zygoma reduction/screws that caused this, or the jaw surgery (they cut too much as you mentioned)? Please hang in there & keep fighting - there’ll be a solution. Good karma is on its way to you since you decided to be ethical and warn others with your experience. :’) Link to comment Share on other sites More sharing options...
fierycucumber Posted May 23, 2018 Author Share Posted May 23, 2018 Thanks Nicole, please spread the word about GNG Hospital so no one has to suffer. Link to comment Share on other sites More sharing options...
fierycucumber Posted May 24, 2018 Author Share Posted May 24, 2018 So this is going to be one of my last quick updates probably as I'm so upset. I just received a message (above) from GNG Hospital, in a veiled way saying they could publish my photos without my permission if they wanted, which obviously shows that they seem to have no idea about patient confidentiality or patient privacy. Prior to surgery I said that they could post some of my results on social channels only under the strict provision that I was satisfied with the surgery. I have no idea how they can use my photos they have as a marker of successful surgery. Keep in mind when they took photos, I was massively swollen and and only a few days out from surgery. They also outlined they refunded me because of my "dissatisfaction" so I want to go into that: 1 ) I haven't even been refunded anything at all: They promised a refund 16 days ago. It never arrived and they kept telling me that it was my banks fault and they were withholding the money from me, or other bizarre reasons. 2 ) It wasn't a refund for "dissatisfaction" at all: It was a very small partial payment under the strict provision I would keep quiet. I mean they even made me sign a contract (below) so they could take legal action if I told my story online, which in my opinion is just really cruel in my eyes, given what I had to go through. If they really cared about me and this was about my "dissatisfaction", would they make me sign this type of contract? As for the surgery which was they claim was successful. Lets me talk quickly about that: At the start of this post mentioned I can only open my mouth to 2 fingers because of my right side of jaw being restricted and locking. None of these issues I had prior to surgery. I cant describe how horribly awful this is, and I have had to pay to see a TMJ specialist for scans, which I am still waiting for results. That has cost me alone $725 for scans and consults. As for the Facial contouring itself.... Heres a sample of some of the numerous images I sent via email and printed out to take with me. Please note that every picture I chose showed clear strong refined jawlines. No vlines....no extreme resections of the mandible. All of them have clear jawlines under their ear. Just subtle and natural. Now compare that with my scan (below). Its important you note the position of the ear in green as that gives you an indication that it was completely removed. This shows you my issue with them. After sending countless images and instructions not to do that one particular thing...they went ahead and completely disregarded all of my desires and did what they wanted. I wasn't listened to at any point. They said the surgery was not a mistake. So just to summarise and be as honest as I can, you can make your own minds up about if it was a mistake or not. Imagine going to GNG Hospital for a rhinoplasty for example, and taking along pictures of all the noses you liked. Then imagine waking up and getting a completely different style of nose to what you asked for, or another procedure like breast surgery getting different sized breasts etc. Imagine how angry, confused and upset you would be, at the fact that they just didn't listen to you, despite being clear and precise in what you wanted and doing all your research. They display all the hallmarks and traits of bad surgeons and unethical practice. Good surgeons and good hospitals will take time to ask you lots of questions to make sure, to actually pay attention to all the details to make sure patient and surgeon are on the same page, and reassure you. GNG just felt like a factory, and Its my fault and I should have listened to my heart, because now I need a revision later this year and possibly multiple TMJ treatments or surgery because of this place. I'm hoping I have proved to anyone considering them that you should avoid GNG Hospital no matter what procedure you are considering. Completely unethical, sly, underhand, defensive, self-serving, detached. Everything you wouldn't want from a hospital or clinic. So thats the last I will say on it. I have more images if people want to message me about more details but I'm trying to stay as private as i can of course. Whatever money they tried to offer me isn't worth helping others in hindsight, so hopefully this is worth it and it helps you make a wiser decision. xx Link to comment Share on other sites More sharing options...
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