Seoul Medical Guide is amazing

[amali9099]

I am still awaiting the final results of my surgeries as I am only one week out but I want to post a huge thank you and shout to Seoul Medical Group.

I am typically scared of translators because a lot of the crap directed their way on sites like these but I met an exception as far as Seoul Medical Guide is concerned:

I didn't even use them as a translator/guide, ergo they had zero financial incentive to help me, but my friend was using them at the same clinic that I was at. 1) She got a way better deal through them than I did on my own and way better add-ons (filler thrown in, prp, perks plus face acculift, lower bleph, rib revision rhino, thread lifting, free botox etc for 18m won plus hotel and transportation). And 2) They really took care of her, accompanying her to every appointment at View, providing extra translation and help to ensure she got exactly the results she wanted. On her nights in the clinic post surgery, they stayed with her all night to make sure she was never alone.

Why am I reviewing HER experience? Because it became mine too, in some ways. I met them through her and while they had no financial incentive to help me, they absolutely did. I will be the first to say that View is a great clinic but that first night in the clinic, I was vomiting, nauseous, and feverish. In the middle of the night with no translator nearby and a lovely nurse who spoke little English but held my hair back as I hurled into a can, I kept saying I had a fever but I didn't know the Korean word and she kept patting my head and telling me not to worry. Finally, at 7 am, after I yelped the word "thermometer", we used a translate app to get the point across. After my temp was measured, her eyes got huge and she measured it four more times to double check. Then, I finally received fever medication after like 6 hours of shaking and sweating

I texted my friend and Seoul Medical Group ended up hearing about my miserable I was. They offered to show up and check in on me but what I also didn't realize was that they started communicating with the medical team on my behalf, swapping out one antibiotic for another, and adding anti-emetics to prevent the vomiting. Slowly, I began to feel better, stopped vomiting, and finally fell asleep before getting discharged. They showed up to my floor, accompanied me to my discharge appointment where I was checked over, bandaged, and cleaned (translating the whole way to keep me updated and explaining things again). By this time, one eye was a violent purple/pink and swollen to a slit. They walked me to the pharmacy, and then held my backpack and hand to keep me going as I struggled to the hotel and then tucked me in my bed.

The next few days, while my face was swelling in every direction and I was repeatedly panicking, they did the following: communicated my concerns to the clinic on my behalf in Korean (with the hospital translators, you get kind of a laugh and an assurance that everything is fine but you never feel sure that your concerns are truly understood, received, and addressed), personally checked on my swelling by visiting my room again, and provided daily advice to my picture updates.

Lastly, they accompanied me on my final appointment to View to make sure I understood everything, felt comfortable, and arranged the transportation back to the airport with View so that I did not have to worry about really anything. So

Being alone in a foreign country where I cannot speak the language, and am a first time surgery patient, this has been so nerve wracking but for the help of the kind owner and staff of SMG. So they not only gave my friend a great deal, they acted like kind humane people to another person in need.

So thanks guys. And I cannot recommend them enough. I will be looking them up on my next trip here.