Dr Kim at BK Hospital

[hongkongphooey]

starlight123 said: ↑

hello,

I went to BK for a consultation and have to say I was disgraced by the treatment. I didn't make an appointment because I wasn't told I needed one. It is a tall building with people walking around with bandages on there face. Even though they spent loads of money on making a plastic surgery gallery in the lower waiting room, it was awfully crammed as the building is very thin.

I waited literally no less than 2 hours! I am serious. To see the doctor. They gave me magazines to read but still I was waiting all this time, and because I had already filled out the questionnaire and they kept saying not long now, I foolishly waited for him. I cant remember which doctor it was but I was going to enquire about eyelid surgery. Then got in to consultation room and examined by a consultant. She was very nice. Then she said I would go and meet the doctor. The doctor came in, no eye contact with me at all (until he was examining my eyes). He was very rude and very abrupt. I was disgusted, this person was getting angry when I was asking questions about the procedure. Acting as if I was stupid for not understand his diagram (which was badly hand drawn). At the end I didn't go there. I went to Teiumps because the staff there were much much nicer and the aftercare service and support was very good. The doctors were all very nice there too.

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I had the same bad experience with BK, they are a disgrace and should be shut down. When I had my consultation also after 2 hour wait, the doctor was almost shouting at me for asking questions and telling me I was wrong in what I wanted! Dr Hong is his name. I was shocked he would speak to me like that and even my translator Zoe said please don't choose him he didn't even listen to you and was so abrupt. Honestly if you were there you would think we were having an argument and that he was about to punch me, you would never think it was a consultation.

I also had my eye surgery with Teiumps and happy with the results but do not go there for anything else as there was an accident and they burned me badly and I have a very very big ugly scar on my chin.

 

[susan58]

To : Hong Kong Phoey - Don't be ridiculous! I am not working for BK n getting business for them! I am a 56 year old Singaporean who had a few procedures done with them. I don't recommend BK, I just share my experience online. And I always ask people to visit a few clinics/doctors and choose the one suitable for them! So be careful with what you say . Don't talk nonsense if you don't know the facts! Maybe you are working for a rival hospital or clinic?! So people , just choose whichever hospital/doctor you like best. Choose yourself, don't listen to anybody lah. So to Hong Kong Phoey - pls mind your words and don't speculate and make things up!!

 

[dallas101]

Do you know if BK requires to do blood test and EKG before nose surgery?

 

[susan58]

I don't understand why people have to be so nasty online and make false accusations whenever someone gives good comments about the hospital they went to. Just because some people have bad experience at a certain hospital, doesn't mean other people cannot have positive/ good experience at the same hospital. And when they give good comments, those who had bad experience there - accuse these people of working for the hospital and getting paid for recommending or is a staff there. This is really very childish! I only share my own experience to help others who do not have any info or experience there. Common sense will tell you to hear others' feedback but to do your own homework , check out the places yourselves and make your own independent choice, not based on other peoples' comments.
Anyway, I am done with all this. No point wasting my time to help people when forums are so full of nasty and childish people. My last advice is : just make a trip there, visit a few clinics/hospitals/ doctors and choose the one most suitable for you. No point reading others' comments. Google and read info on the hospitals only, forums are a waste of time really!! Good luck to all the first timers in plastic surgery, I hope you will choose the right hospital/doctor and have a good experience like me.

 

[seoulbunny27]

Hello! I'm going to Korea April 27th to May 14th, 2014 to get ps at BK. If any ladies wants to get a hotel/accomodation together, please send me a private message! ^^

I speak English and Korean fluently!

 

[ladybugz]

Susan, this board has really gone to h*** and I completely agree with you. Despite having posted here for the last YEAR or so, I just got accused as well for "promoting" a hospital that I 1) did not even go to, and 2) actively warned another poster against going! The accuser apparently did not read my post carefully and thought I was trying to do business for the Grand clinic (when I had recommended *against* further surgeries or spending any more money).

I agree with you about this -- I keep reading "this clinic was blacklisted" and "that clinic was blacklisted." Um, where is this exact list and what does it mean to be blacklisted? I'm about to get off the forum myself... Very annoying.

susan58 said: ↑

I don't understand why people have to be so nasty online and make false accusations whenever someone gives good comments about the hospital they went to. Just because some people have bad experience at a certain hospital, doesn't mean other people cannot have positive/ good experience at the same hospital. And when they give good comments, those who had bad experience there - accuse these people of working for the hospital and getting paid for recommending or is a staff there. This is really very childish! I only share my own experience to help others who do not have any info or experience there. Common sense will tell you to hear others' feedback but to do your own homework , check out the places yourselves and make your own independent choice, not based on other peoples' comments.
Anyway, I am done with all this. No point wasting my time to help people when forums are so full of nasty and childish people. My last advice is : just make a trip there, visit a few clinics/hospitals/ doctors and choose the one most suitable for you. No point reading others' comments. Google and read info on the hospitals only, forums are a waste of time really!! Good luck to all the first timers in plastic surgery, I hope you will choose the right hospital/doctor and have a good experience like me.

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[newdirection]

hello people,

i am new here and i wish to ask you all about plastic surgery in korea. I have several questions:

1. Which hospital has the best reputation? I have been recommended BK, Regen, ID and TL. If anyone has experience with any of them please let me know what you think.

2. Is it wise to use different doctor for different area? I plan to do eyes, nse, lips and facial contouring. Or is it better to use just one doctor? I read that Dr. Shin is good for eyes and nose while Dr Hong specialises in facial contouring (from BK), is this true?

3. I have pictures of the nose and lips in mind, is it OK to tell the doctor I want this shape or they will suggest somethign that would suit my face?

Thank you in advance! Cheers!

 

[shinyglittery]

ladybugz said: ↑

Susan, this board has really gone to h*** and I completely agree with you. Despite having posted here for the last YEAR or so, I just got accused as well for "promoting" a hospital that I 1) did not even go to, and 2) actively warned another poster against going! The accuser apparently did not read my post carefully and thought I was trying to do business for the Grand clinic (when I had recommended *against* further surgeries or spending any more money).

I agree with you about this -- I keep reading "this clinic was blacklisted" and "that clinic was blacklisted." Um, where is this exact list and what does it mean to be blacklisted? I'm about to get off the forum myself... Very annoying.

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you should both understand that bad surgery, death, ruined face are serious consequences.
a clinic losing a few thousand dollars is not. someone's pride getting hurt is not. if you want to go because someone didn't gei ni mianzi enough then go. anyone who made a mistake is sorry. i might have also falsely accused some people and I'm sorry if that was the case. but when it comes to losing face, i rather take people not gei wo mianzi than some dirty clinic ruin my face with surgical knives.
if anyone rather give face all around than have information that tries to give the good and the bad even if it sometimes errs on the side of caution, they can get what's coming to them... i have been attacked by some people here too. so what? i try my best. it helps many people. if i can help many people i'm happy. if i make a mistake i'm sorry. if i lose face in some people's eyes it's okay. the people i helped will think different. ladybugz, i think the people you helped will also think different. they will be grateful. isn't that more important? people make mistakes. we should all forgive each other when that happens.

newdirection:
1. read the forums more, whoever recommended those clinics wants your money.
2. it's better to use different doctors for different areas because different doctors specialize in different things.
3. it's okay to show the doctor what you want. you should understand that it's not always possible to get exactly what you want. for example, if you have a super round face with big bones, it's not possible to get a super slim face. it's good to show the pictures to the doctor and see his reaction. try to see if he is realistic, if he explains to you why something isn't possible, or if he's doctor that will do what he thinks is best no matter what and doesn't want to listen to you.

 

[aestheticdream]

TaRaUnnie said: ↑

I don't know from experience but I have heard a few times that the big, popular clinics are to busy that they apparently switch surgeons while you are anethetised ( the surgeon that you had the consultation with is not the one usually performing the surgery on you and they get a not as experienced or amateur plastic surgeon!!) As I said earlier...I am NOT speaking from experience, I have only heard it, but just be warned!!

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Hi all,
Just thought I would share my thoughts. I work in surgery here in the US and I have to say that it is indeed common practice at big hospitals (especially those associate with a university) to have others doctors actually operate and have the head surgeon supervise. I dont know how it works in Korea but "switching" as it has been referred to on this site is very common. It is not so much that there is a switch as much as there is a team working on you and the head surgeon you spoke with is likely observing and teaching in several rooms at a time.
I personally would not want a training doctor to operate on me and that is why I have knocked some of the really big hospitals off my list. Don't know if that helps or not but my 2cents would be to stick to mid-large size places and avoid the really huge hospitals that have too much volume.
-Aesthetic

 

[mcolt33]

sweetdreamsv said: ↑

Yeah, i have read that blogspot about BK clinic too.
I initially wanted t go over there and do double eyelid surgery, but my parents insist on me doing in sg instead.

Sigh.

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Hi
Don't mind tell me where can I do a full rhinoplasty in SG.


Appreciate for your help.
Thanks
Chan

 

[susan58]

Anyone going to Seoul for procedure on 10 May? I will be staying 10-14 May for my procedure on 10 May. Looking for frenz to go to Paju Premium Outlet Mall on 12 or 13 May. Can mail me at [email protected] if u interested.

 

[susan58]

seoulbunny27 said: ↑

Hello! I'm going to Korea April 27th to May 14th, 2014 to get ps at BK. If any ladies wants to get a hotel/accomodation together, please send me a private message! ^^

I speak English and Korean fluently!

Click to expand...

Hi. I will be in Seoul fr 9-14 May for my procedure on 10 May. Are you interested to go to Paju Premium Outlet with me? I am looking for frenz to go there with. Can email me at [email protected] if you are interested.

 

[susan58]

susan58 said: ↑

Anyone going to Seoul for procedure on 10 May? I will be staying 10-14 May for my procedure on 10 May. Looking for frenz to go to Paju Premium Outlet Mall on 12 or 13 May. Can mail me at [email protected] if u interested.

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Sorry typo error. My email is [email protected]

 

[kjj]

KJJ said: ↑

Hello - for those who are thinking about going to BK.

I had my double eye surgery done in November 2012, by Dr. Kim of BK Hospital located in Gangnam, South Korea. I am here to tell you how very disappointed I am with the result. I look at my eyes everyday and regret my decision in choosing this doctor who ruined my left eye.

I am a middle aged Korean woman living in Canada. I have had double eyelid surgery in my teen years and now that I am middle aged, I noticed that my eyes were drooping; I wanted to get some work done to improve their appearance. My outlook on this is that these procedures would be best done in Korea - where Asian eye surgeries are very common. I did some researches on line and it seems that Dr. Kim is well known and had some good reviews. Some called him one of the best plastic surgeons in Korea.

The whole process was quick. I travelled to Korea, had the consultation, and the procedures done two days after arrival. Two weeks after, I was back home recovering.

After two months, I noticed something was wrong. The eyelids looked unnatural. This was not unusual at this time as swelling takes time to settle, but my left eye continued to feel tired, very dry and uncomfortable. The appearance was odd as well since the upper lid was deep set and hollow looking. It was obvious that too much fat was removed from the left eye during the procedure. I emailed Dr. Kim with my concerns. He simply called this a "normal" recovery and instructed me to wait six months.

After recovering for six months, I was still having the same problems. It was clear to me, and people around me, that the eyes looked unnatural and the left eye was asymmetrical to the right eye. I sent several emails to Dr. Kim with attached photos. This doctor then recommended that putting fillers in my left eye or fat injection would correct the appearance. Even though it was clear that all these problems occurred after the eye surgery, Dr. Kim refused to acknowledge that he made a mistake. Instead he called it an "additional procedure" and wanted to charge me to correct his mistake. I was shocked! The arrogance of this doctor was unbelievable!

I went to see a prominent oculoplastic surgeon in Toronto. Dr. Oestreicher confirmed two facts for me.

Firstly, Dr. Kim did not follow the original eye line to make the double eyelids, even though this was clearly requested at the consultation. My original double eyelid line is low at 5mm but Dr. Kim set it higher to 7mm – a 40% deviation from my instructions. This changed the shape of my eyes to make them more round. Ironically, the reason I travelled halfway around the world to do the surgery was to preserve my Asian looks and not make my eyes larger or rounder. I was afraid the surgeons in Canada would make my eyes too western. Sadly, Dr. Kim ignored my request and made my eyes the way he thought they should look. Absolute arrogance indeed!

Secondly, as I suspected, too much fat was removed from my left eye. This mistake resulted in the hollow and asymmetrical appearance to the left eye in comparison to the right eye. The left eye was clearly a mistake since the right eye does not look the same or suffer from any symptoms. I realize that doctors are human and we all make mistakes. How one chooses to handle those mistakes make a big difference to the final outcome.

Dr. Oestreicher also recommended what Dr. Kim had suggested. I can use fillers or put fat injections. They are not permanent solutions and needed to be repeated every 1-2 years to maintain them. Dr. Oestreicher also cautioned me that even after such procedures, my left eye may not look natural as the fillers or fat could make the lid look lumpy and puffy. Also, as far as dryness and tireness is concerned, this may or may not improve with time.

After failing to deal with Dr. Kim, I contacted the Korean Consumer Agency to help me to recover the cost of the procedures to offset payments for the annual fillers. They acted as middleman to negotiate a settlement, but as expected, BK Hospital refused to acknowledge their mistake. Unfortunately, the Korean Consumer Agency does not have a legal authority to force settlements. Since I live in Canada, I had decided it is not worth it for me to travel to Korea to pursue this matter further.

It has been almost a year since the surgery. My left eye still looks hollow and odd. I would be lying if I did not feel angry and depressed with the result. I now realized that the biggest mistake was with me in choosing this surgeon too hastily. How I wish I took the time, trusted my instincts, and asked more thorough questions.

In hindsight, the signs were there clearly for me to see if I allowed myself to be reasonable. My initial consultation had been with a woman who acted as a "consultant", though she was more of a sales person. I don't believe she has any medical degree or capacity to answer any medical questions. She had to go see Dr. Kim to get answers to my questions, which made me wonder why the doctor did not see me himself.

When I finally did meet Dr. Kim, his demeanor was very arrogant and he spoke very little to me. At no time did he volunteer to explain the procedures, unless I asked questions specifically. I felt hurried, and he seemed disinterested in my expectations. The entire consultation lasted less than 5 minutes. I really should have considered how it would be possible for him to deliver on my needs unless he would take the time to listen to me. Maybe Dr. Kim is very skilled but this is pointless if he does not give a 100% to ensure that the surgery goes well. There were possible warning bells going off during the consultation but somehow I did not heed them. After travelling halfway around the globe and being very tired, I wanted to get going with my surgery that I had been planning and saving for the last several years. I clearly overlooked obvious signs and blindly trusted his reputation and online recommendations. This mistake has been very costly to me.

I hope my very regrettable experience be a lesson to those who are seeking plastic surgeons and their services abroad. You have no representation and very little options if you are unhappy with the results. Remember, it is the surgeon's job to convince you that he is the right person for the job. If he is not willing to take his time and effort to do this, chances are, he will not provide you a satisfying result.

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[FONT=&quot]Hi everyone, [/FONT]

[FONT=&quot]I wanted to post an update as to what happened with my complaint against Dr. Kim Byung Gun of BK hospital. As I stated on my first post, I filed a complaint against Dr. Kim to Korean Consumer Agency. The mediator for my case, recommended to settle a compensation but BK hospital refused to acknowledge that they made a mistake. After this, the case got escalated to the "determining the fault phase". The final judgement is based on the evidence evaluated by the consumer representative, business representative, doctors and even lawyers. After about a month of their evaluation, I received their 10 pages report with the final judgement. I am posting the main statement page with the judgement. It's in Korean. Basically based on their findings, Dr. Kim of BK hospital should pay me the compensation of 200,0000 WON. They state that Dr. Kim Byung Gun did not provide the service I requested resulting in my unsatisfactory result. They believe I require a revision to get the result I originally had requested. [/FONT]

[FONT=&quot]Korean Consumer Agency is the government created institution to protect consumers. For all intents and purposes, they strives to make a fair judgement based on evidence and expert's testimonies. In my case, the judgement of 200,000 WON hardly compensate for the pain and suffering I went through and still going through both psychologically and physically. However, I respect and accept their judgement.... after all, they are a panel of experts and a third party whose only objective is to provide a fair judgement. Astonishingly, even after receiving this judgement, Dr. Kim Byung Gun of BK hospital has rejected the judgement and therefore refuse to make the compensation to me. He is probably hoping that I will not pursue this matter further since I reside overseas. This callous gesture truly reflects the greed and arrogant nature of this surgeon who obviously lacks conscience. [/FONT]

[FONT=&quot]In order to get compensated, I now have to take him to court. I am planning to visit Korea next year so I am finding out about the process of Korean court system as much as possible to proceed with it.[/FONT]

 

[shinyglittery]

KJJ: thank you for the update, it's very much appreciated! I'm happy they decided in your favor, this decision might give hope to those in a similar situation. Are you Korean/half-Korean or full foreigner? I'm so sorry that the arrogant butcher still doesn't want to pay, especially as the amount of money is nothing to him please please keep us updated if you take him to court and let us know the outcome. if more people from outside Korea follow up on surgeons who screwed up and take the matter to the consumer agency and to court maybe it will improve the situation for everyone when it's no longer possible for a surgeon to think "if i do a bad job on a foreigner i can be 100% sure i get no consequences"