MKGS 123..hope this helps...My sister and I traveled from different parts of the world to have a full facelift done by Dr. Cha at this clinic last year. We had a paid Zoom consultation with Dr. Cha before the surgery, during which he confidently told us we would “look 10 years younger.” That simply did not happen. What we received was minimal, disappointing, and not worth the pain or the cost.
If you're considering minor treatments, perhaps this clinic might be suitable. But if you're planning something as major as a full facelift, I strongly recommend looking elsewhere. A facelift isn’t minor — it’s invasive and expensive. It’s not something you can (or should) do repeatedly. We trusted this clinic with our faces, our money, and our one chance — and they failed us.
Like other reviewer such as Suzanne Frazier, we were met with excuses and avoidance of responsibility. we were told the same excuse given to others: " call us and we will do what is necessary". I mean..we did? and we get NOWHERE. Neither of us had the opportunity to consult directly with the doctor after the procedure, despite multiple WhatsApp messages expressing our dissatisfaction, we received no direct response or follow-up from the doctor. This lack of accountability and direct communication was incredibly unprofessional, frustrating and deeply disappointing.
We had a few follow-up discussions with the staff — specifically Isabel and Anna. We showed before-and-after photos and clearly expressed that we saw no visible difference. Isabel told us to wait six months, Despite my doubt that 6 months will have marked differences, I waited. after 6 months, we mentioned this again, the only response — relayed through Isabel — was: “Dr. Cha sees the change.” Of course he would say that — but no explanation was offered as to where or what that change was.
Friends who didn’t know we had any procedures done were shocked to hear we’d had full facelifts — they hadn’t noticed a thing. Those who did know simply said, “nothing looks different.” My sister had the exact same experience. When we raised this, the clinic gave us a generic response: “Results vary depending on factors like weight gain or lifestyle changes.” But neither of us had gained weight or changed our routines. So that explanation felt like another way to dismiss our concerns. The experience was also marred by concerns about hygiene and transparency: (1)The recovery room was dirty, with visible blood stains and dust on the beds and blankets. I waited for my procedure in the recovery room ( my sister went in first). I immediately had concerns about the clinic’s hygiene standards, but by then, it was too late to turn back.
(2) We were quoted different prices for the exact same procedure, simply because we live in different countries (they hadn’t realized we were sisters).
(3) The staff actively discouraged us from talking to other clients. When we spoke to someone in our native language whom we met when we return to get our stitches removed, Isabel quickly ushered us away. Why? To prevent us from comparing prices? Results? Possibly both. This experience was painful — physically, emotionally, and financially. Dr. Cha overpromised and underdelivered. For the price we paid and the trust we gave, this clinic truly failed us. Their website claims: “Mina Plastic Surgery is a leading clinic in Seoul, known for its commitment to providing the highest quality care and results.” My foot! That couldn’t be further from our experience. Please, do your due diligence before trusting your face to this clinic. What they promise online and what they deliver in reality are worlds apart. plse also go :https://www.visiontimes.com/2021/11/01/plastic-surgery-in-south-korea.html. someone had a similar experience ..no AFTER care. which you need esp if unhappy with result