Jump to content
BeautyHacker

Revisional double eyelids surgery


Recommended Posts

  • Replies 1.9k
  • Created
  • Last Reply

Top Posters In This Topic

Hi Jenny!
Did you go have a consult with Dr. Kim yet? Sent you a PM.

 
Link to comment
Share on other sites

Sorry for the late respond. I got back from Korea about 2 months for eye revision n nostrils base reduction at Banobagi. I have to undergo surgery 2 times in 7 days because Dr. LEE didn't have that eyes to to picture my results. Anyway it was a painful one! They didn't give me enough medication to numb me, so I felt like I was being tortured alive. I will write more tomorrow bec I have a problem replying to the message up here lately. I had been sitting here for almost an hour after writing my story about the trip and it won't let me send it.
 
Link to comment
Share on other sites

Hey Sassy, I've been following this thread for the past 2-3 years. I had a bad eyelid surgery over 12 years ago and have been desperate to fix them, but so scared of getting them redone. I used to be a fun person but I've become a recluse and anti social because I'm self conscious of them and when people look at me I tend to just look away. It causes me anxiety and depression at times because it wasn't something that I wanted at the time. I was only 16 and my aunt forced me to do it during my vacation in Korea. I remember crying about it because I did not have a good feeling about the doctor. I would have done them eventually, but at least if I was older I would have had the right knowledge and research before going through with it. Anyways I really thank you for sharing your story. If you could please send me a tell I'd love to talk to you. Thanks again
 
Link to comment
Share on other sites

I'm really sorry to hear about your plight. I really encourage you to not wait any longer and know that there are highly competent doctors out there. I suggest you go to various clinic websites and check out before and afters and possibly go to Korea to do multiple consultations.

I understand what you mean by becoming anti social because of it. I feel the same way right now, but I am trying to remain optimistic and confide in a really good friend of mine who is supportive and is patient.
 
Link to comment
Share on other sites


Welcome back, Sassy. Looking forward to your review. You are ok now?
 
Link to comment
Share on other sites

Awww...:hugs:Everything will turn out alright for us, ya? Do you have a clinic in mind? I was thinking of Jewelry because they open up the eyes though one of the patients look "surprised"
 
Link to comment
Share on other sites

Hi all, (pt 1)

In the spirit of information sharing, I like to share about our 2 weeks experiences in Seoul. My wife just had her 3rd eyelid revision & hip surgery and I did all the researches for her. The past few months, I have been reading this forum and purse for all the info. And somewhere along the way, I read about this English translator, Zoe and we managed to engage her service for this trip.

Initially, we set our mind on BK Dong because of their general reputation but in the course of reading the forum we changed our mind and chose Banobagi because it has one of the lowest complains for failures. The only negative review I read so far was the english consultant by the name of "Mira". So 2 mths back, I started emailing them and true enough, it took a few days for Banobagi to reply emails compared to BK Dong and another Clinic which replied within the same day. It was only about 3 weeks ago, I learnt about Zoe's existence and service and i emailed her. And since we had already engaged Zoe and we read that she was in the industry, so we asked her to recommend another few clinic just for comparison sake. She recommended Dreams & Regent.

Review and impression of Zoe's service - Zoe spake fluent Korean, Mandarin and have a good command of the English language. Both of us were impressed by Zoe's professionalism and commitment to her client. Even while corresponding via emails for pre-trips logistical arrangement, she helped us to book appointment with Dreams & Regent and just prior to our departure for Seoul, she sent reminders on the details to take note. I was quite apprehensive about her costs initially and learnt that she's quite flexible in that for those who think that they need her services for less than 10hours, she charges by the hour or a fixed sum for her 'full service' which includes accompanying us to up to 3 clinics of our choices for consultation (helping us to translate), accompanying us on the day of surgery and post ops reviews. We are glad that we took her full package instead of per hour basis as we initially thought a few hours would suffice. As mentioned by another forum-er, Zoe would really try to represent us to fight for better discount and even when it put her in a difficult position. I shall explain this later.

1st visit to Banobagi
Because our original plan was to have the surgery at Banobagi, I chose the IMI hotel (appx 100 USD per night, 3 stars hotel). Zoe met us at the hotel lobby in the morning and walked us to Banobagi. We set our appointment at 1030 on Saturday morning and the crowd was moderate. After about 20mins' wait, we finally get to see the surgeon. My apology for not remembering his name, but in Banobagi I heard that there are 2 specialists for eyelids and only one of them is for revision. The consultation lasted for about 5 to 10mins, Banobagi has their own Mandarin speaking consultant but because we had Zoe, she did all the translation for us. After brief explanation from the doctor, we can see from the doctor's body lang that he wanted to end the consult and when my wife asked more questions, we can see that he was kinda of frustrated and gave her either standard replies or (at least in my opinion) replies that coated with sarcasm.

The 2nd surgeon for the hip lipo was more friendly and after his assessment of my wife via pictures taken at the clinic, he gave a resounding yes and confidence that after the surgery, it would achieve my wife's desired outcome.

After the consultation, the Mandarin consultant gave a summary of the surgery and with the following quotes:

After discounts - Zoe help us to neg for better deals
Eyelid - 6.5mil KRW (7.15mil with cc payment)
Hip - 4.8mil KRW (inclusive of special suit after lipo)

Additional thing to note is that the payment is by cash, if we wish to pay by credit card, its another 10% on top on the price. Out of the 3 clinics, Banobagi is the only clinic that charge additional 10% for credit card payment. Anyway, their price was far beyond to what was originally quoted to me when I did the online consult with them 2 mths back. Back then, they would leave a disclaimer that we need to have a face to face consult to have a more accurate assessment and costing. I believe our quotes were one of the highest I seen on the forum so far. I suspect the consultant tries to dish their client's origin of country and based on the general perception of that country, gives a quote. Another observation that I had was that whenever the consultant sensed some dilemma on our end, she would try to add in some discounts to entice us - to make us sign the deal on the spot. But we made our stands clear and the consultant told us that we need to get back to her by 4pm the same day so that she could schedule us for a surgery for the following Monday.

1st visit to Dreams
We took a cab to Dreams and it has a smaller establishment compared to Banobagi. Somehow, I guess the physical building and its physical appearance has some psychological effects on my wife's impression. Despite the significant price differences, my wife refused to have her surgery done in Dreams. The waiting time was definitely better due fewer crowds compared to Banobagi. The good doctor was somewhat uncomfortable with my presence when assessing my wife's butt. He was worried that I would be uncomfortable with another man examining my wife's butt, so I waited outside the consultation room, while the ladies (Zoe & consultant) accompanied my wife. After the examination, Zoe took the initiative to explain to me what actually transpired in the consult room and tried to comfort me by assuring me that the doctors here are medical professionals and had seen many other women, so my wife was another patient to him.

The Korean speaking consultant did her summary and gave us the quotation. The doctor's assessment of the eyelid surgery was similar to that of Banobagi. However, he felt that it was not necessary for my wife to do the lipo as his assessment was that my wife's concerned area consists mainly of muscle tissue and not fats, so a lipo would not have any significant effects.

Even though Dreams wasn't on my wife's radar, but the apparent extreme views between Dreams and Banobagi kind of perturbed the both of us. Zoe suggested that since the assessment for eyelids are quite consistent, we moderate the need for hip surgery after hearing from the 3rd clinic - Regent.

Eyelids - 5.5mil KRW (after discount and no addition charge for cc payment)
Hip - Not recommended

After the 2nd clinic, i was more convinced that Banobagi's price was more to max out their profit margin and to pay for their costs of staffing and building facility. However, my wife would rather pay more for the comfort of mind (remember her seemingly psychological bias against Dreams) and she still want her hips to be done regardless. So Dreams was out.

1st visit to Regent
Regent is walking distance from Dreams and it has very similar establishment with Banobagi in terms of their building and facility. The waiting time was decent as well. They also have their Mandarin speaking consultants. By then, it was already evening time and I was somewhat exhausted from all the walking and visitation. I took the first opportunity from the consultant's comment that the doctor was uncomfortable with my presence, to rest. As usual, the ladies accompanied my wife while the good doctor examined my wife. My wife and Zoe commented and joked about how exhausted the surgeon looked and how he seemed like he's going to faint anytime.

After the consult, there was another astonishing news. The surgeon explained that the hip lipo may be done but the effects would be limited because there are limited fats to be sucks out in the first place. But the desired result would be better than the original state. But the surgeon refused to perform the surgery on the eyelid as he wasn't confident to make it to achieve my wife's desired outcome. Here's the quote from Regent:

Eyelid - Not recommended
Hip - 3.5mil KRW (no additional charge for cc payment)

My wife was somewhat shaken after the Regent's assessment as her main concern was her eyelid and her hip was more a secondary "good to have" type of treatment. With limited options, it seemed like we had no choice but to approach Banobagi and yet we had our reservation on their pricing especially on the 10% cc payment. Zoe was patient with us throughout this while and even after spending the entire day with us. At least, I am exhausted and my patience was running thin. To cut the long story short within that hour, Zoe helped us to call Banobagi at least 3 times to fight for discounts and waiver of the 10%, because we were trying out various options - eye surgery at Banobagi and hip in Regent because it worked out to be cheaper.

I think its worthwhile to mention the last few calls made, to credit Zoe. While waiting for consultant at Banobagi to get approval for 10% waiver, we got tired of waiting and because the consultant at Regent was somewhat pressing us for an answer too. I worked out that even with the 10% waiver at Banobagi, it would be slightly cheaper to perform at Regent, so I made the decision to end all the waiting nonsense and proceed to have eyelid at Banobagi and hip at Regent. I requested Zoe to call Banobagi and inform them of our decision and enquire if the eyelid price would remain the same (because the "special price" by Banobagi was supposed to be a package deal - eyelid + hip, etc) Clearly, Zoe was somewhat reluctant to make that call because she made several calls to them previously fighting for more discount and at the end, we decided to just go with the eyelid surgery and ask for the same price. Nonetheless, she made the call for us and secured the same price for the eyelid (with the 10% cc charge)
 
Link to comment
Share on other sites

Pt 2 - cont from pt 1..

We could hear the Banobagi consultant screaming loudly over Zoe's phone - that's one.

Next, when we proceed to sign for Regent's package, the consultant was happily explaining to us the various details and only then we realised that on top of the 3.5mil for the hip, we still need to pay for medical and the lipo suit - the suit by itself was already 220k KRW. we felt cheated, because after factoring all the misc costs, the total cost ended up somewhat near to Banobagi's discounted cost if we take up the initial package. And we had to factor in my wife's different day and location of surgeries, initially that doesn't seems to be a problem because of the huge savings. But if the savings are marginally, there's really no point in doing 2 surgeries at different days and location. While the consultant was still explaining details to us, Zoe noticed our body languages and glances to each other and stopped the consultant from going any further. We explained to Zoe that we took up Regent mainly because we assumed their pricing was similar to Banobagi - inclusive all misc items & charges and now that Regent charges separately the misc items, it makes no sense to perform the surgeries at 2 different locations. We felt for Zoe because I think we must be one of the most flickle minded client she ever encounter and to make her go through such an ordeal with consultant while representing us. She was really uncomfortable at that moment because all of us were there including the consultant. But to Zoe's credit, she represented us again and explained to the consultant at Regent that we wanted cancel our decision with them. The consultant's face changed and tried to explained to us the cost of the suit was actually outside their hospital cost, etc and its not charged by them. Regardless her explanation, we set our mind not to use Regent. When the consultant realised that we are determine to end the deal, she made the decision - Regent would absorb the 220k!? Imagine the profit margin Regent is making that even the consultant has the power to absorb 220k? But the 220k would be still paid to the outside vendor for the suit. It just that we will pay 220k lesser to Regent - like a 220k discount from Regent.

The conditions of the deal at Regent were 2 folds - the consultant initially secured a slot for us on following Wed, 1230pm and 2ndly - the 220k discount from Regent. Next, we had to rush back to Banobagi to make initial downpayment of 1mil KRW. Somehow, the Banobagi consultant was anxious and insisted that we made that payment on that same day to secure a slot for the following Monday. Zoe accompanied us back to Banobagi - by then it was already passed 7pm, her husband joined us because both Zoe and her husband made dinner plans together but got delayed because of us. After making the payment, the in charge nurse informed us that as it was after their office hour, they were unable to access their system to check or book our schedule? Why make us pay in the first place? But they promised to inform us first thing on Monday morning of our schedule.

On Monday morning, Zoe contacted us and informed us that Banobagi gave us a slot at 4pm the same day. We had some reservation on the alertness of the surgeon especially after their encounters at Regent (their observation on the surgeon's appearance) Zoe contacted Banobagi and informed them of our concerns and request for change of schedule to either earlier slots or the next day morning. Subsequently, Zoe informed us that Banobagi checked the doctor's schedule and assured us that the doctor's schedule for the day was not packed and he would have sufficient rest for my wife's ops. To me, these are just marketing talks - once the money is being paid, we are basically at the clinic's mercy - in terms of scheduling. But soon later, we received another call from Zoe to inform us that Banobagi for whatever reasons, changed my wife appointment to Tuesday morning which we readily accepted.
 
Link to comment
Share on other sites

Pt 3 - cont from pt 2

On Tuesday, Zoe came to see my wife at Banobagi after her ops. BTW, my wife commented that before the surgery, she had one last consult with the doctor and he seemed more friendly compared to the first time. Also compared to her first 2 surgeries back in Singapore, she said that the services in Banobagi were way more professional and proper. During the surgery, the same doctor tried to comfort and encourage her along. Meanwhile, Zoe informed us that Regent wished to change our schedule from Wed to Thurs. We refused because we agreed to Wed because the follow up stitches removal was scheduled to be the following Saturday and the next day, Sunday would be our departure day. So for the surgery to push back by a day means we would not have time for proper follow up. Zoe again tried to explain our situation to Regent. Over the phone, the consultant mentioned that she tried to push for Wed morning - before their official opening hours and for that to happen, she needed my wife to be there immediately to brief and to prep her. So we rushed to Regent after my wife eyelid surgery from Banobagi. While on our way there, Zoe's phone rang and we were informed of the bad news. The morning surgery cannot take place and if my wife insist on getting the surgery done on Wed itself, it has to be the last surgery at 7pm!! Imagine the condition of the surgeon at 7pm?!

While at Regent, the same consultant tried to persuade us to take the Thurs schedule or Wed despite our protests and insistence that we wanted the original schedule at 1230pm. Of course, all these took place with Zoe as our interpreter and representative. While we learnt that the surgery couldn't take place as originally planned due to the administrative messed up, the same consultant made another surprising sweetener deal to make the reschedule appt less painful. As a gesture of goodwill and acknowledgement that it was the hospital's mistake, they will give us the suit absolutely free. Meaning we don't even need to pay for the 220k to the 3rd party vendor. The hospital will pay on our behalf. That really have instantaneous effects on both of us. (Which means we got 440k discounts in total from the same consultant only) We began to explore the possibility of having the surgery on Thurs morning as proposed by them. Once an agreement was made for Thursday morning surgery with the same follow up day on Saturday and as we were leaving the premise, the consultant gave another gesture of goodwill, on seeing my wife's swollen eye condition, she gave a bag full of pumpkin juices (meant for their eyelid patients) for my wife's consumption. I guess such small gestures never fails to impress female customers. ^ ^ BTW, we didn't receive any pumpkin juices from Banobagi! >o<!

On Wed, after my wife's hip surgery, Zoe was there at Regent. We asked for her help to flag a taxi for us and inform the driver of our hotel destination but it ended up she accompanied us back to our hotel too. I was impressed with her on this.

3rd visit to Banobagi
2 days after my wife's eyelid surgery, we noticed some scarring marks on her left eye and became concerned. By the 3rd day, my wife contacted Zoe and requested her to arrange for a follow up consult with the doctor at Banobagi. The follow up consult was originally planned for next Tuesday and from what I read from the forum, my impression was that such requests are usually turned down and they would usually say the standard replies - wait for few more days, etc etc. On the 4th day (and a Friday) we visited Banobagi at the appointed time. Zoe couldn't join us as it was a sudden request and she had other schedules for the day too. But she made arrangement for the Mandarin speaking consultant at Banobagi to help us.

The crowd was noticeably more compared to the last visit. Alot more patients from PRC, probably because it was Friday. We were ushered to the 3rd level - treatment area. The nurses and the consultant immediately brought my wife to the treatment room to remove her stitches. They mistook her follow up as stitches removal follow up. After the misunderstanding was cleared, the nurse and the consultant tried to explain to my wife that it was a natural phenomenon for such scarring and it takes a few days for the swelling to subside, etc. But my wife insisted to have the doctor to have a look at her because the condition reminded her of her previous 2 unsuccessful surgeries. I was surprised that the doctor actually came down and examined my wife after some wait. My wife commented that he was friendly, patient and reassuring. He was confident that the current scarring was caused by the swelling and that the fold should nicely heal. I am a skeptic by nature and the doctor's words doesn't really mean anything until I actually see it happens. To me, its probably part of the sales talks they acquired during their course of work. But I guess my wife just need some form reassurance from the doctor. For their reputation sake, I certainly do hope the 7.1mil KRW was well spent at Banobagi.
 
Link to comment
Share on other sites

Pt 4 - cont from pt 3..

Collection of suit @ Regent
Regent initially promised a longer pant (up till knee cap) for my wife, the longer it is the more it cost. But it turned out that it was shorter than what they promised. But since its absolutely free and they gave a political correct reason for it, we didn't pursue the matter. But upon Zoe's request, they gave another bag of pumpkin juice.

Day 8 - official follow up at Banobagi
The scar is still visible albeit its very much better compared to the first few days and before this revision surgery. After the removal of stitches, the Mandarin consultant was polite as always and waited with us for the consult with the surgeon who operated on my wife. The doctor was confident that the scar will fade away with time. When we asked about the possibility of another revision if the scar is still visible, he strongly discouraged it and said that all his years of experiences in such surgery, my wife's case was pretty complicated and there was extensive damaged done by the previous surgeon and further revision may damage the tissue around the affected eyes.

The surgeon was really patient when explaining to my wife, my guess is that the risk of bad reputation and to applease dissatisfied patient, especially one that paid 7.1mil KRW for not a 100% satisfied results. Towards the end, the consultant encouraged to contact them via email or mobile contact (she provided her mobile contact) if we have further questions and requested my wife send her pics of her recovery to keep her informed.

Concluding thoughts
I believe most major clinics have mandarin speaking consultants to serve the huge China market. So if you can understand Mandarin, the major clinics shouldn't be a problem for you. If you are strictly an English speaking person, best get a local interpreter. I would strongly recommend Zoe. I think we underpaid her for making her went through all those ordeals on our behalf.

I tried to find out about this infamous "Mira" in Banobagi from the Mandarin speaking consultant. Of course, I tried to be discrete when dishing out my information. Though, I have no clue of who is this Mira but I learnt from the consultant that nobody can speak decent English in Banobagi. For those English email enquiries, the staff would take turn to answer. Something I couldn't reconcile - they can't speak English but they could understand basic English in terms of reading and writing. For for those of you who wish to email English enquiry to them - try to write simple English and be patient while waiting for their reply -Help them to help you. My guess is that Mira doesn't understand most part of the conversation and hang up the call? It is most unfortunate they don't have English speaking consultant at this moment, perhaps if there is such an English market for them like China (for them to engage Mandarin speaking consultants), they may consider English speaking consultants..

Consultant are sales orientated and have the power to give discounts. Be discerning, once you sign the deal - that goes your bargaining power. Try to keep a "poker face" when negotiating for better discounts. One thing about my wife is that she couldn't hide her facial expression. If she is delighted / keen or unhappy or not interested, her expression could tell it all. So if she is keen with the deal, the whole world could tell from her expression and body language and there goes our bargaining power.

For far the follow ups by Banobagi were better than what I expected. I guess I formed some negative impression from reading the forums. So I come to the conclusion that perhaps as long as you are still in Seoul, they would really provide the after care service - because there are potential patient waiting in the same room. So if the ugly sights are being witnessed by potential patients, its bad business for them?

Lastly, for those traveling first time to Seoul, the subway system in Seoul have English written on their maps and is fairly easy to navigate through. So moving from one place to another should be fairly easy as long you have a tourist map, easily obtainable from the hotel booth or at the airport terminal.

Hope this helps. Enjoy yr researches!
 
Link to comment
Share on other sites

I honestly think Jewelry's results are horrible. They look so obviously unnatural and identical to me. To each their own I guess.
 
Link to comment
Share on other sites

Thanks. I have a problem sending my message up here lately. I wrote my story 5x and trying to post up but it doesn't let me and I don't know what's the problem is. I mean I sat for an hour to write then can't send it and each day I have to rewrite it. To keep it short, I do my surgery done at Banobagi for eye revision and nostrils base reduction. It was a little better than what I started but not the result I wanted. They gave me a little cross eye look right now and my left eye is more open then the right a little bit. It show the whole eyeball on the left, which gave me a shocking, staring look. Hate it. My nose is not that much different. I mean my families and friends cannot tell the different. I felt the pain during the proceduce. It was the worse experience ever! I felt like i got torture alive! Dr. Lee have to surgery me twice in 7 days on my eyes!

Now I have to wait another 2 months to see how everything are. I bet the doctor won't corrected for free. Like all others, they just want money. I was disappointed that the consultation was only 2-3 minutes long and the rest you have to talk to the doctor assistance if you have question.
 
Link to comment
Share on other sites

I got back from Korea about 2 months ago and still recover from nostrils base reduction and eyes revisionn with Dr. Lee at Banobagi. Like Astroboy, I choose Banobagi bec they have few compliants. Here is my story:
I was scheduled consultation with Dr. Joung for the eye revision but he couldn't do fat grafting for the eyes so I went with Dr. Lee for both eyes and nose. To fix my eyes, I need the fold to be lower but I also want lateral and epi done to make my eyes bigger. Since the doctor said my case is hard, he said I just need to lower the crease down and I don't need lateral and epi. First time I heard about the fat grafting on the eyes but I came too far to back out. I stay only 11 days in Seoul and I'm on the second day already for consultation. I was disappointed that the consutation with the doctor was only 2-4 minutes. I have questions to ask and I want me to talk to Mira insteady. She told me what I need and what I don't need like she's a doctor. Anyway I got the surgery schedule the next day.

Because 2 days gone by already so I didn't consult with other clinics. I had surveyed the last 2 years online. Anyway the surgery was so painful. I felt when Dr. Lee cut my eyelids and felt the burning in my stomach when he do a spoon size fat removal on my lower stomach. I felt when he sticked the tub in my skin in and out 5 times. I was so burning like burn alive. I'm constantly asking for more medication in my IV. He tried to do the surgery fast and ignore me but he couln't keep me quiet, so he told the assistance to give me more medication. Beside that, everything goes well. Healing was good.

Check up on the 7 days and I told Mira and Dr. Lee I'm not satisfy with my eyes bec it's still lôok small for my face and my nostrils still big. Mira told me that if he do smaller than it's look fake and it fit for my face already. The thing is it's only 10% better. Couldn't even tell that much different. I mean my friends and families cannot tell the different. M&#7881;ra know that I want the lateral done so she charge me full price even I pay cash. She did make me pay 10% tax. Normally if you pay cash then you don't have to pay 10% tax and 2nd surgery is always cheaper but she twisted her words and told me it's more. I said it's not my fault that the doctor doesn't do it the first time. Anyway time is running out so I agreed to pay for it to get it done. He still not agree to redo my nose smaller. Dr. Lee surgery me on the same day.

Two days after 2nd surgery, Dr. Lee apologized to me that my eyes actually look better now with the lateral done and he's sorry that he didn't recommanded the first time around. My eyes actually look a little longer. I went back to U.S without remove stitches and have a hard time finding the right doctor to remove it bec the lateral stitches are so tiny and tight. Took me to see 3 doctors in half a day to remove those. I was scare to death that I have to fly to Korea just to remove the stitches.

Anyway my friends got his nose done with the same doctor and he was screaming bec he felt when his nose got hammered like 10 times. I could hear him from the recovery room. He said it was the worst experience ever. Anyway I send the recovery pics to mira and asked her why I have a little cross eye on my left eye and that it's open more then the right side but they told me to wait for another 2 months and said it healed beautifully. I know if it's not what I wanted then he's not going to fix it for free. No doctor over would. It's all down to money.
 
Link to comment
Share on other sites


×
×
  • Create New...